Privacy Policy
Last updated: September 19, 2025
Introduction
At Dosette ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our OSCE exam preparation platform.
By using our service, you consent to the data practices described in this policy.
Information We Collect
Personal Information
- Name and email address when you register for an account
- Profile information and preferences
- Communication records when you contact us
Payment Information: We do not collect, store, or save your payment information. All payment processing is handled securely by our trusted third-party payment processors.
Voice Conversations and AI Interactions
Important: Your voice conversations with our AI agents are recorded and stored on our secure servers and/or our AI providers' secure servers. This data is retained for a period necessary to assess performance, train our AI systems, and improve the quality of our educational services.
This includes the following data used for personalized feedback and AI training:
- Audio recordings of your practice sessions with AI agents
- Transcripts of voice interactions
- Performance data and assessment results
- Learning progress and analytics
Technical Information
- Device information and browser type
- IP address and location data
- Usage patterns and feature interactions
- Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
- Provide personalized OSCE exam preparation and training
- Generate AI-powered feedback and assessments
- Track your learning progress and performance
- Deliver mock exams and practice sessions
AI Training and Improvement
Your voice conversations and interactions with our AI agents are used to train and improve our artificial intelligence systems. This helps us provide better, more accurate, and more helpful responses to all users.
Communication
Email Usage: Your email address may be used solely to send system messages, account notifications, exam-related updates, subscription information, and follow-up communications about your progress. We will never sell, rent, or share your email address with third-party marketing agencies or advertisers.
Data Storage and Security
We implement industry-standard security measures to protect your personal information:
- Encrypted data transmission using SSL/TLS protocols
- Secure server infrastructure with regular security updates
- Access controls and authentication measures
- Regular security audits and monitoring
Your data is stored on secure servers operated by us and our trusted AI service providers, all of which maintain high security standards and compliance with applicable data protection regulations.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies
- Session cookies: HTTP-only cookies for authentication and secure API requests
- Security cookies: Protection against cross-site request forgery and other attacks
- Preference cookies: Remember your settings and preferences
Functional Storage
- Local storage for onboarding progress and consent flags
- Session storage for temporary data during your visit
- Performance analytics to improve our service
Cookie Management: You can control cookies through your browser settings. However, disabling essential cookies may prevent sign-in and affect core functionality.
Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- AI Service Providers: Trusted partners who help deliver our AI-powered features
- Payment Processors: Third-party payment processors handle all payment transactions securely (we do not store payment information)
- Legal Requirements: When required by law or to protect our rights and users' safety
- Business Transfers: In case of merger, acquisition, or sale of assets
All third-party service providers are contractually bound to protect your information and use it only for the specified purposes.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
How to Delete Your Data
You can request deletion of your personal data in the following ways:
- Through your profile: Log in to your account and visit your profile page where you can delete your account directly
- Email request: Send an email to privacy@dosette.ca with the subject "Data Deletion Request"
- Facebook users: If you signed up through Facebook, you can also request data deletion through Facebook's privacy settings
We will process your deletion request within 30 days and send you a confirmation once completed.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account Data: Until account deletion or extended inactivity
- Voice Recordings: Retained for AI training and service improvement purposes
- Analytics Data: Aggregated and anonymized for ongoing service improvement
Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
Important: This Privacy Policy is subject to change at any time without prior notice. We may update this policy to reflect changes in our practices, legal requirements, or service offerings.
When we make changes to this Privacy Policy:
- We will update the "Last updated" date at the top of this page
- The updated policy will be posted on our website immediately
- For material changes, we may provide additional notice through email or website notifications
Your continued use of our service after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: